As a valued customer, Ultima is committed to keeping you informed about any changes in the status of your service with us. This email is to alert you regarding maintenance we will be performing on our network:  

Start time: 2:00 am PDT 08/03/2012
End time: 6:00 am PDT 08/03/2012
Expected Outage/Downtime: Up to 3 hours possible

Ultima customers receiving service at 365 Main Street in San Francisco, CA will be affected by this maintenance. The purpose of this work is Equipment upgrade at the Ultima site: replace existing Cisco 6509 with Cisco 7609.

During this maintenance window, you will experience one or more brief interruptions in service while we complete the maintenance activities; the interruptions are expected to last less than Up to 3 hours possible total. However, due to the complexity of the work, your downtime may be longer. Customers may also see some reconvergence during the maintenance window.

We appreciate your patience during this work and welcome any feedback. Thank you for being a Ultima customer.

Friday, July 27, 2012

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